How to process a return
Your Herff Jones Cap and Gown rental apparel return is being coordinated by Flat World Global Solutions. Please note the following return instructions:
- Following your event, repack your rental apparel for return in original cartons.
- Use the return portal to verify your return information and print a FedEx return label.
- All returns will be scheduled no earlier than the next business day.
- Use the portal for rental gowns returning to Champaign, IL only. Contact Flat World for all other returns.
- For questions about your order, please contact Herff Jones by calling 800-837-4235.
- You can contact Flat World direct by email at firstname.lastname@example.org for all your return questions.